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 Foundational Building Blocks of Hospital Development
November 2 - 5, 2018
Tempe Mission Palms
Tempe, AZ



Additional Information and Registration Coming Soon!

Who Should Attend

The Foundational Building Blocks of Hospital Development (HD) is designed to share and teach 'best practices' to HD professionals and any OPO professional wishing to develop and grow HD skills. This course is not intended as an initial HD orientation course. It is designed to supplement existing HD knowledge and provides a forum to explore resources, learn best practices and share with colleagues from across the country. It is recommended that those attending the Foundational Building Blocks for HD course should have at least three months of experience in HD. To build upon the foundational course, and to prepare new and future leaders, an Advanced HD course is also offered later in the year.

Location and Accommodations

The Tempe Missions Palms Hotel and Conference Center is five miles from the Phoenix Sky Harbor International Airport. The hotel is located in downtown Tempe and within walking distance of more than 170 shops, galleries and restaurants. The hotel is a certified conference center, creating a high-quality learning experience. Tempe Mission Palms offers many amenities, including an outdoor swimming pool with two whirlpools, complimentary fitness center and tennis courts. To learn more about the hotel, please visit


Online Registration will be Available Soon!

 Advanced Hospital Development Workshop

2018 Brochure Available Here

Prerequisites: This course is intended for those with strong Hospital Development (HD) experience (approximately 2+ years) or are new in a supervisory role within HD and are seeking to develop advanced HD and leadership skills.

Over the course of the workshop, everyone, with the help of the group, will be developing a strategic action plan to address challenges frequently encountered in the hospital that may negatively impact the donation process. This course is both interactive and collaborative, so please come prepared to participate in the strategic planning process and share ideas and best practices you've implemented. There will be time allotted in the agenda to work on group presentations throughout the course. This is a closed course for Organ Procurement Organization staff only. The entire course must be attended to receive a certificate of completion, which includes a short group presentation on the last day.

Schedule of Events (Example)

Day One     2:00pm - 6:00 pm

  • Introduction of Case Scenarios
    • Welcome to the course and overview of group assignments
  • Using Data to Drive Change/Strengthening HD Process Through Quality Review
    • Using data and strategy to move a team to the next level
    • Process mapping and QI planning for hospital development

Day Two      8:00 am - 5:00 pm

  • Leadership Skills & Strategic Planning
    • Career advancement tools
    • Leadership development
    • Meeting and exceeding regulatory standards related to hospital development

  • Hot Topics: Sharing session on best practices and challenges associated with:
    • Physician relationships
    • DCD
    • Collaboration with clinical colleagues

  • Building Engagement in Hospitals
    • Physician engagement
    • What does the hospital want from HD?
    • Addressing hospital process issues: Tools for maintaining relationships while overcoming impediments to the donation process

Day Three    8:00 - 12:00 pm

  • Group Plan Development & Presentations
    • Final development and presentation of strategic plans to the gorup

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